Can we issue refunds on the MobilePay app?

No, there is no refund capability in the MobilePay app. That said, please double-check that you are entering the amount correctly with each transaction.

If you must issue a refund, contact Lizzie Hineman, Manager of Chapter Giving & Communication, immediately following your event. Since all transactions are deposited into the Foundation’s bank account, the Foundation must issue the refund.

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