Event Close Out
Now that your GiveSmart event date has passed, you’re ready to close out your event. Before you request disbursement though, you’ll want to make sure you’ve done the following:
- Collect all outstanding balances — If you have unpaid pledges or donations, please contact your donors with unpaid balances to collect funds or you may delete the gifts.
- Close your event — You need to toggle your event site from Live to Hidden. Once your event site is hidden, donations can no longer be accepted through your event page. To close your event, access your campaign site. Select View Admin > Settings > Global > Scroll down to Advanced Settings > Site > Visible to Users > Toggle to Hide > Save.
Once those two steps have been completed, you’re ready to request disbursement. When you initiate this process, GiveSmart will cut and send funds collected in ticket sales to Billhighway via check in at least 21-30 days and all donations will be sent to Alpha Phi Foundation in at least 5-7 business days. If you have any questions about this process, contact email@example.com.