How do we collect the ticketing and donation funds?
How do we end our event on GiveSmart?
Please close your event site and collect any outstanding pledges/donations within 21-30 days of your event end date.
To close your event, you need to toggle your event site from Live to Hidden. Once your event site is hidden, donations can no longer be accepted through your event page. To close your event, access your campaign site. Select View Admin > Settings > Global > Scroll down to Advanced Settings > Site > Visible to Users > Toggle to Hide > Save.
When will we see ticket revenue deposited in our chapter Billhighway account?
After the disbursement request is submitted, please allow at least 21-30 days for GiveSmart to cut and send the check to Billhighway. From here, allow an additional week for the revenue to be manually allocated to your chapter account.