• Does my chapter need to sign up for every event?

    No, once your chapter has a GiveSmart organizational hub, you can create your own campaigns/events. Please continue to submit your event to the Alpha Phi Foundation calendar, so we can help you promote your chapter’s philanthropy!

  • How much does GiveSmart cost my chapter?

    Through Alpha Phi Foundation’s enterprise GiveSmart partnership, collegiate and alumnae chapters have access to the GiveSmart platform at no cost to the chapter! Chapters will be responsible for covering the credit card fees (3.5-4.0%) associated with any ticket sales. The fees will be deducted from the total ticket revenue prior to receiving the funds.

    * Chapters may choose to give guest a choice on whether they would like to pay for the processing fee when purchasing the ticket.

  • Is there a limit to how many events my chapter can host through GiveSmart?

    No, there is not a limit.

  • It’s my first time signing up for GiveSmart, how long will it take to get my chapter’s account?

    You will receive a confirmation email from GiveSmart within 1 business day of signing up. Within 4-5 business days, you will receive your chapter’s Organization Hub log-in credentials from a GiveSmart account representative. From here, you can login and begin customizing your campaigns!

  • My chapter is hosting an event this semester. When should I sign up for GiveSmart?

    We recommend that you sign up 6-8 weeks prior to your event. After you receive access to your chapter account, make sure to allot time to participating in GiveSmart’s training webinars, customizing your campaign sites and promoting your event.

  • My chapter used GiveSmart prior to the 2018-2019 school year. Do I still need to sign up to use GiveSmart through Alpha Phi Foundation?

    Yes! Our enterprise partnership began summer 2018. Chapters who used GiveSmart prior to the initiation of the partnership need to register for GiveSmart through Alpha Phi Foundation.

  • When I receive the login credentials from our GiveSmart Representative, is my event site ready?

    Not quite. The GiveSmart platform is great because you have the power to customize the design and layout of your event site. Once you’re comfortable with how your page looks, make your page visible and share!

  • Where will my ticket sales and my donations go?

    GiveSmart will cut two separate checks for ticket revenue and donations. Revenue from tickets will be sent to your chapter’s Billhighway account. Funds raised through direct donation appeals, instant buys, items, silent and live auctions will be sent to Alpha Phi Foundation as donations.

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